“Kathy is a very helpful and useful resource. Her knowledge of proper billing and coding has helped my practice tremendously. Thank you Kathy!"

Antonio Marotta, DC - Marotta Health and Wellness Chiropractic

“For the past five years I always have had two billers in my office. These employees had stacks of paperwork backed up two months at any given time. Kathy came into my office for a two-day, onsite training and analysis, and reorganized so efficiently that I now have one biller and no piles of work waiting to be done… And collections are better than ever."

Pearson & Weary Pain Relief Clinics - Spokane Valley, WA

"As a doc of 25 years of practice, I realized how little I knew about running my office! I had kept my head down in the back for so long, and ultimately had gotten dismayed about the increased work but lower reimbursements. I realized something needed to change. I met Kathy Mills Chang as a fellow board member for a chiropractic malpractice company, and was impressed with her knowledge and professionalism. She had been a CA (and ultimately a consultant) as long as I had been a DC, and had kept up on all the changes on how to run an office well, similarly to how I have kept on clinical skills. This was the unique piece about Kathy. I was so darn happy I took my office manager and one of my associate docs to this amazing 18 hours of information, the KMC University Hands-On Lab in Chicago. We got back to the office and had over 70 action steps to take, all pointing us in a better direction and prosperity. Instead of feeling overwhelmed, I felt excited."

Pearson & Weary Pain Relief Clinics - Spokane Valley, WA

"I have known and worked with Kathy for three years now, and quite honestly, have come to learn that she knows all of the procedures, policies, and game plans to get your financial department running efficiently and smoothly. It may require a little bit of work, determination and discipline. But having someone that you are accountable to, like Kathy makes it so that in a short time, you will have your financial department running in an orderly and profitable way that takes the stress out of practice."

Dale Charrette, DC

"Kathy Mills Chang has been a part of my professional life for over 15 years. She was my office manager for over three years, during which time the efficiency in my office was the best it's been in my 21+ years of practice. Since she left my office after a family move to New York, I've continued to use Kathy's expertise. Without fail, whenever I've had a difficult situation to resolve, she has been able to quickly and correctly diagnose the administrative or insurance issue. Her corrections and training have always been very practical and appropriate. Without hesitation, knowing first hand her character and integrity, I have no hesitation in highly recommending Kathy and her services to anyone in the chiropractic profession."

Ed Weathersby, DC

"In only a short time, our collections are up 33%, the stress load is decreasing and our procedures are stronger than ever. While I see even more potential with the 17 page "Report of Findings" from Kathy's recent on-site visit, I'm excited about finally getting paid for what I do.

Shawn LaBelle, DC

"It is with great pleasure that I recommend Kathy Mills Chang. I have known her for seven years. Kathy has always displayed a high degree of integrity, responsibility, and ambition. I average 1200 plus patients each month. For the past five years I always have had two billers in my office. These employees had stacks of paperwork backed up two months at any given time. Kathy came into my office for a two-day, onsite training and analysis, and reorganized so efficiently that I now have one biller and no piles of work waiting to be done. The desk is clear at the end of each work day. And collections are better than ever. She is also a most dependable consultant. My office manager can contact her at any time with questions or concerns and she responds promptly. Her good judgment and mature outlook ensure a logical and practical approach to her endeavors. Kathy's expertise and assistance would be an asset to any office, and I am happy to give her my wholehearted endorsement."

Emil Nardone, DC

"Miss Kathy was wonderful to work with during her onsite visit to my office. I'm a newer doctor, recently graduated from school, and really needed help with all the areas of reimbursement. I was in the midst of not understanding all the rules of compliance, coding rules, and reimbursement laws. While she was here, she helped me organize the systems and infrastructure for the office, helped me interview for potential CA's, and personally trained me on reimbursement rules and guidelines. I highly recommend Miss Kathy and her onsite visits to any doctor in need of better understanding of the business and reimbursement side of the Chiropractic profession."

Paul Tran, DC

"I have been a practicing chiropractor for 25 years. In that time I have had more coaches and consultants than I care to tell you. Some of the coaches have been good, very few have been excellent. Kathy ranks among the best coaches I have ever worked with. She is organized and systematic, which is very important to me. Because of her many years of experience in chiropractic she has a clear understanding of the challenges and inner workings of our practice. Her ability to analyze situations within the practice and then direct us to solutions that actually work is unmatched. She not only helped us increase our production by 40% within the first 8 months of working with her, but she also managed to do so with a smile on her face. One of the things that I have most appreciated about her is the purpose and intention that she brings to the coach/client relationship. She is committed and purposeful, and at the same time she is sweet and caring and not afraid to laugh. This makes for a potent combination as a coach. In case you haven’t already gathered, I would highly recommend Kathy to anyone who is looking to improve their practice. Kathy gets it done!"

Tim Fargo, DC

"I have been working closely with Mrs. Mills-Chang for 2 years now and she has consistently demonstrated a clear and resolute commitment to my personal and business success even when I was less than focused. Her integrity, honesty and determination to help others accomplish their goals are traits that I very rarely see in business today. I can honestly say she would be a brilliant addition to any businesses plan for success."

Cevin Cormier, DC

“As a Chiropractic Consultant, I have seen and heard just about everything when it comes to the Chiropractic profession. Unfortunately, I have found that not everything you hear or even see is true. Not so with Kathy. She has proven time and time again that what she teaches, publishes and endorses are all legitimate, practical and even revenue generating information for my clients. I highly recommend Kathy and her staff.”

Jacque Keil - KMK Consultants, LLC

“Kathy and I have worked together for several years and I would recommend her service to any chiropractor struggling with understanding how to get their arms around a wide variety of operational challenges in particular coding and billing. Kathy's infectious, positive and upbeat personality is just what you need to get your staff energized and help you make your way through a topic that can be a little dry at times."

Dom Molloy - Future Health Software, Inc.

“Were should I start. Kathy has dedicated years to understanding and teaching billing and coding information to Chiropractors. She brings a down to earth, easily understandable yet motivational way of teaching that is second to none. I would consider her one of the top people in her field, who will bring a breath of fresh air to those that come in contact with her. If you have tried others and you are still having trouble reaching your goals, or building your practice, you owe it to yourself to contact Kathy”

Bob Evans - Foot Levelers, Inc.

“I have known Kathy for about 10 years. Her depth of knowledge and experience in her field is extraordinary. She has worked with us as a writer and a speaker on our Webinars. She is is extremely personable and works well with a team and as a personal coach. She is highly respected and considered and expert in her field. She has been very creative in her approach to building KMC University/Chang Management. I would highly recommend Kathy Mills Chang.”

Janice Long - The Doyle Group/Chiropractic Economics

“Kathy Mills-Chang is someone I admire and feel represents the highest levels of ethics and professionalism. She is an expert in her field and there is no one I trust more regarding office staff development, insurance, coding and office finance. In addition to being an entertaining speaker who can hold an audience spellbound she offer clarity and certainty in an area often made confusing by those who pretend to her expertise. She is a rare combination of wit, wisdom and dedication. I am pleased to wholeheartedly endorse her."

John Markham, DC - Life University

“Kathy's level of certainty and expertise within the Chiropractic billing, coding, and documentation arena is impeccable. Her knowledge of how to position ancillary health products and services in order to make a practice more profitable is invaluable. I would recommend KMC University to any D.C. regardless of the circumstances surrounding their practice.”

Shane Amburgey - Foot Levelers, Inc.

“If you are looking for someone who has the answers, Kathy is the one! KMC is THE source for the "how" of running a highly efficient billing department. Kathy provides immediate access to all of her materials including archived lectures on her KMC University website. It is a great tool! You can sit down with your staff at your convenience and "attend" a personal seminar. It doesn't get any better than that.”

Christopher Greene

“Sometimes recommendations can be tough to write. This isn't one of times. This one almost writes itself. In the field of chiropractic, Kathy is the consummate professional - knowledgeable, passionate, determined... I could go on for hours. To put it simply, she knows her stuff, AND she's a skilled communicator to boot. If your practice isn't everything it could be, you owe it to yourself to at least contact Kathy. She's built the best team in the business, and she's helped some of the most successful doctors in the country reach their goals. I KNOW she can help you in reaching yours.”

Ron Bailey - Foot Levelers, Inc.

“I’ve always admired Kathy’s grasp of coding, documentation and the importance of an organized financial department. Her values, worth ethic and attention-to-detail are dazzling. Every time I’ve recommended Kathy’s services, chiropractors have expressed their delight and gratitude for such an understanding, energetic and experienced practice resource.”

Bill Esteb - Patient Media, Inc.

“I have assisted Kathy at a number of speaking engagements and her style is high energy and motivational. She is an exceptional speaker and her knowledge level is immense.”

Denise Naylor - Foot Levelers, Inc.

“Kathy is an excellent resource for any Chiropractic office whether they are first starting out or have been in practice for many years. She has dedicated years to understanding and teaching billing and coding information to Chiropractors. You will find that by hiring her to help your office, she will dazzle you with knowledge and impress you with bottom line results. You will not be disappointed with choosing Kathy Mills Chang and her services. Results always speak for themselves.”

Kevin M. Wong, DC

“It is with pleasure that I give Kathy Mills Chang my highest recommendation. Her years of experience and high level of expertise is what chiropractors need to wade through and master a multitude of areas that assure a successful chiropractic practice.”

Mark Charrette, DC

“Kathy has helped hundreds of our best customers with her expertise in running a successful office. We strongly recommend her services!”

Allan Wilson - Anabolic Labs

“Kathy is a loving, fun person. i have enjoyed working with her a lot. She is very capable and knowledgeable, and is a joy to work with and around.”

Jay Baker, DC

“I have used Kathy as a coach for my business. She has a way of breaking down complex tasks into simple "projects" that I can handle. She really got my head focused on what I do and what value I provide. My charges jumped from March 2007 to October 2007 about 80% just from having her help me better focus on the business side of what I do. I like being a doctor but have not always enjoyed dealing with the business side of things. I am soon to be moving the billing in the office in house and I am looking forward to her help training my billing person on being an effective collector/biller.”

Michael Berglund, DC

“Kathy knows the chiropractic professional from every angle. She has advanced training in insurance coding, billing and practice management. I highly recommend her as a consultant. She's the BEST!”

Scott Bolz, DC, CCSP

“Kathy is a great resource for any doctor's office. She makes dealing with difficult insurance matters much easier. She is also a wonderful resource in all areas of office management and human resource matters. I recommend her to colleagues almost daily to doctors that I deal through my position as membership liaison for the state association insurance committee.”

Richard Buchanan, DC

“Kathy is an encyclopedia of knowledge in the billing and coding compliance arena. Her systems have helped us organize our work flow for maximum effectiveness. Kathy is willing to brainstorm with us, helping us find unique solutions that work for our particular situation.”

Lynn Gabay, CA

"Kathy Mills Chang is hands down the most knowledgeable individual in our industry as it relates to getting paid for what we do. She was able to implement systems into our office to take the guess work out of how much and when we were going to get paid. She has an unbelievable skill of developing standard operating systems to make practice fun. I would highly recommend the services she provides to anyone who is looking to go to a new level!"

Nathan Unruh, DC

"Just a brief note to thank you for making these parker notes available to us.  There is so much to cover when it comes to Medicare that when you only have a certain amount of time it's hard to keep up with note taking because the class has to move quickly. Your class was great - there is so much involved in truly knowing and understanding Medicare and classes such as yours are valuable resources for us.  Thank you again!"

Cindy Burrell, Assistant Administrator