Team KMC

KMC University started with a clear vision: helping Chiropractors make and keep more money. In order to make that vision a reality, our team works tirelessly day after day to make sure every single one of our clients and customers reach new heights in practice profitability. Meet the people behind KMC Univeristy!

Meet Kathy

Kathy Mills Chang, MCS-P

For Kathy Mills Chang, her entry into the Chiropractic profession in 1983 was both a personal and professional milestone. Not only had she found her professional calling and passion, but she learned firsthand how Chiropractic care impacts patients. Suffering from life-long, severe asthma, she became a patient the same day she became an insurance CA. It wasn’t long before her health was transformed and her career began. From this experience, Kathy formulated her mission and higher purpose to make sure that Chiropractic is central in the healthcare arena, with its doctors earning the respect and financial rewards that are so richly deserved.

Between 1983 and 1999, Kathy built and managed multiple, high-volume chiropractic and multidisciplinary practices throughout the country, and was responsible for all daily and financial operations management. From billing and collections to patient financial management, Kathy used these years to formulate the systems she teaches and form the basis of Kathy Mills Chang Inc. products and services. Between 1994 and 1999, she served as Director of Income and Practice Administrator to the largest Chiropractic group practice in New York, and successfully oversaw their conversion to multiple, profitable, multidisciplinary practices.

In 1993, Kathy was asked by Dr. Arlen Fuhr, founder of Activator Methods, to develop and teach his nationwide Chiropractic Assistant training course. Using this time to create her training methods and to hone her presenting skills, Kathy learned that by taking her systems directly to doctors, she could affect the profession in a profound way. Now groups of doctors could learn at one time.

After relocating to Washington, DC, Kathy had the privilege of serving the entire profession on the national level at the American Chiropractic Association. She served as the ACA’s primary staff contact for coding, insurance, Medicare, and other practice management issues. This experience allowed Kathy to learn about coding, Medicare, documentation and other compliance issues from the leaders who formulate the policy.

Another move brought Kathy to Denver, CO, and an opportunity that changed the course of her career. From 2001-2006, she served as a Senior Coach with Breakthrough Coaching and worked directly with more than 100 practices around the country, training them with ethical and unique practice building techniques. During this six year period, Kathy spoke to and trained literally thousands of doctors and team members.

Since 2007, Kathy’s focus has been on Kathy Mills Chang, Inc and its training and implementation arm, KMC University. Leading a team of professionals to deliver cutting edge training and curriculum, Kathy’s motivation is to ensure doctors make and keep more money. Through the KMC University online curriculum, training modules, seminars and materials, the proven and effective Kathy Mills Chang reimbursement techniques reside in hundreds of practices around the country. This is the culmination of a vision that was created way back in 1983; to bring her own personal brand of expertise to the profession.

An international lecturer, author, columnist and trainer, Kathy serves as consultant and advisor to industry giants like Foot Levelers, BioFreeze, Thera-Band, Future Health Software, ChiroHealthUSA, and OUM Chiropractor Group. Likewise, she and her team advise and consult a myriad of state chiropractic associations, providing insurance support, coding training, and other important reimbursement advice. When she’s not on an airplane bound for an anxiously waiting group of doctors to train, Kathy can be found in beautiful Highlands Ranch, CO with her fiancé Michael and her son, Jared.

Meet the Personal Advisors

  • Cevin Cormier, DC, PT

    Dr. Cormier was born and raised in east Texas. He moved to Mobile in May of 1999 to open his own practice. He received his Bachelors degree from Texas Women's University in 1990, and then went on to finish his Advanced Clinical Master's degree also from Texas Women's University in 1991. Dr. Cormier received his Doctor of Chiropractic Degree from Texas Chiropractic College in 1995. In his educational career he has achieved his University's Dean's List four times, the National Dean's list four times, and has been listed as a Who's Who Among American College Students. Dr. Cormier is not only a licensed Chiropractor, but also a licensed Physical Therapist. He has worked with many different types of patients varying from infant burn victims to professional athletes. Presently his practice in Mobile concentrates on headaches, neck and back problems, as well as general orthopedic rehabilitation.

  • Dianne Baynes, RN, DC, MCS-P

    Dr. Dianne M. Baynes decided on healthcare as a profession at the age of 10. She laid out a plan, and the steps to follow to achieve that end. She started volunteering in the local hospital at the age of 15 and eventually earned her nursing degree at the age of 19 and received her nursing license on her 20th birthday. She practiced as a registered nurse for 10 years prior to opening her own chiropractic practice. A 1986 graduate of Life University, Marietta Georgia, Dr. Baynes graduated Summa Cum Laude as Class Salutatorian. While attending Chiropractic College, she discovered her love of teaching. Dr. Baynes was selected in the top 1% of her class to join the elite Senior Intern Program. This program was designed as peer-to-peer teaching in the clinical environment. The strong desire to learn and teach helped drive the success of her chiropractic practice and continues to drive her success as a business and practice management coach today. Dr. Baynes has practiced in Tennessee and Florida and has been a practice management coach since 1998. It is with great joy that Dr. Baynes joins the KMC University team. Having worked with Kathy Mills Chang in the past, Dr. Baynes knows the benefits that the KMCU program brings to the chiropractic profession. "KMC University has a focus - to help doctors make and keep more money - and I know I have the skill-set to ensure the KMCU members do what it takes to experience that fully in their practice." Dr. Baynes has expertise in the areas of marketing, relationship building, team management and accountability, practice systems and organization, as well as implementation of practice profitability programs. Her primary goal is to help her chiropractic colleagues developed a success plan to maximize their accomplishments and contributions through their chiropractic service to their community.

Meet the Staff and Support Team

  • Michael Weidner – Vice-President of Operations and Administration

    Michael was born and raised in sunny Phoenix, AZ. After graduating from Glendale High School in 1979, Michael went to work for Garrett Turbine Engine Company as an apprentice Turbine Engine Sub-Assembly Mechanic. He gained valuable experience over the next few years and worked his way up the corporate ladder. His experience included Quality Assurance Inspector and QA Auditor with several Aerospace companies in the Phoenix area finally reaching a level of Manufacturing Manager in 2001. Michael was directly responsible for 130 employees, initiating process improvement programs, and developing systemic solutions to complex problems while being held accountable for more than $5 mil in annual revenue. During his tenure as manager, Michael went back to school and received his Bachelor of Science Degree in Business Management from the University of Phoenix. He left the Aerospace industry in the fall of 2009 after 25 years to pursue a new opportunity in Denver with Kathy Mills Chang. His new role as Vice-President of Operations has provided him with many opportunities to utilize his critical thinking and systemic analysis experience within KMCU. In his free time, Michael enjoys long walks through the hills of Highlands Ranch as well as golfing with his sweetheart. Michael has two children Jeremy and Rachel who still reside in the Phoenix area.

  • Johann Marron – Director of Marketing

    As Marketing Director, Johann Marron drives Kathy Mills Chang, Inc. and KMC University's brands and marketing communications efforts, leading them through a unique transformation that has positioned these companies as leaders in the Documentation, Coding, Billing and Compliance areas in the Chiropractic field. Prior to leading KMC's corporate marketing communication efforts, Johann served as a consultant in marketing communications to more than fifty US and foreign companies through Studio Grafo, a Visual Communications firm. Having worked with Chiropractic related companies, legal firms, non-profit organizations, telecoms, entertainment studios, and many other businesses in diverse fields, Johann's broad knowledge of marketing communications and hands-on experience has proven to be of critical importance to the KMC branding. Before moving to the United States, Johann held creative positions at Grey Advertising and Leo Burnett, as well as marketing positions in American International Group in Venezuela. He holds a degree in Advertising (Cum Laude) from IUNP (Venezuela) and a BS in Journalism and Mass Communication (Magna Cum Laude) from Florida International University. Johann resides in the beautiful Washington DC/Northern Virginia area with his wife Virginia, and their dog, Dakota.

  • Susan Jones – Solutions Specialist

    Serving as KMC Solutions Specialist, Susan Jones is a prime player in developing relationships with chiropractors around the country, listening and learning their practice needs and challenges and tailoring custom solutions through Kathy Mills Chang and KMC University. Susan brings with her more than 20 years' experience in the healthcare business development arena, with the past 10 years specifically serving chiropractors. Susan holds a Masters degree from Middle Tennessee State University and a Bachelors degree from Lipscomb University. She is very involved in her community and serves on the board of directors for several historic and professional organizations. Her unique combination of experience, education and enthusiasm has earned her respect among peers and clients alike. Susan resides in a partially restored, century-old Craftsman cottage in middle Tennessee where she can be found capturing free moments sipping sweet tea on the front porch with four well-loved yet misbehaved, rescued fur babies: Lily Belle, Nannie Nutmeg, Tammy Tabby and Scamp.

  • Denise Oxendale – Member Services

    Denise brings a wealth of customer service and organizational skills to KMC University. She possesses more than two decades of customer service experience, with a decade of experience in the Real Estate market, specializing in Real Estate Transaction Process and Title & Escrow logistics. Denise's solid administrative skills, unique approach to service for our members and customers, and delightful personality are just what doctors and their team need when they call KMC University. Whether you seek more information about your membership, a purchase you made, or any other need, we are certain Denise will have the answer, or she will not rest until she gets it for you. Denise has lived in Phoenix since 1972 and has known KMC since 1977. If you want to hear a gossipy Kathy story from childhood, just ask Denise! She enjoys the beautiful Arizona weather, and when she’s not working, loves keeping track of her three grown children: Tiffany -recently married- and two sons, Mason and Tanner.

  • Naomi Chance, CPC – Member Services

    The name "Chance" is synonymous with chiropractic, and our newest team member, Naomi Chance hails from one of the largest and oldest chiropractic families in the history of the profession. Naomi holds a Master's Degree from the University of South Florida and is also a Certified Professional Coder (CPC). She is a member of the American Chiropractic Association and the American Academy of Professional Coders. Naomi has worked as a Chiropractic Assistant for over 35 years and was recently awarded the prestigious "Chiropractic Assistant of the Year 2010," by Parker College of Chiropractic.

    Naomi is excited to be an integral member of KMCU and brings a wealth of experience and knowledge to assist doctors of chiropractic.